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Tuesday, February 01, 2005
CUSTOMOER FROM HELL
Tonight I go to work and find out if there is any back lash from the customer from hell that I had on sunday night. I doubt if there will be, they were out for a free meal if you ask me. This couple comes in, orders dinner and dessert. Now the dessert they ordered has to be put in right away, it takes a half hour to cook. Well brain dead me forgets to put it in. When I bring up the to go boxes for the finished meals, I ask is there anything else they'd like. The wife mentions the dessert. I realize what I did and say "Oh my God, I'm so sorry I forgot to put it in". Before I can even offer them another dessert, free of charge the cunt starts YELLING at me! She starts spouting off with "Well there goes YOUR tip, that dessert was the ONLY reason we came here! I want to speak with a manager!!". I go over and get Marco and tell him what's going on. He goes over and she starts yammering in his ear, I really can't tell what she is saying and I just go about and do my job. At one point I pass by the table and she says very loudly "See!!! She just did it AGAIN!!!". NOW I am seeing red. What the fuck am I doing?! So I walk up to the table and ask her. She starts accusing me of having anger issues, why else would I walk up to the table? I told her "because you accused me of doing something, I'm just walking by and doing my JOB". I went to go take the empty plate (she would not let me package the leftovers). She then screams "we are NOT done eating that!". The only thing left on the fucking plate was the garnish! A bit of lettuce and two tomatoes! Uh, hello?! When you package leftovers, that is a signal that you ARE DONE EATING. I just walk away. She made a few more scenes and I tried to keep my cool. After they left, I brought the plate up to Marco, on top was a napkin hiding the food the Cunt claimed that they were still eating. Oh yeah, they had the entertainment card, so they got $14.00 off the damn meal any way. I HATE those fucking cards. The Cunt took the buisness card of the owner, she actually called when she got home. I got a hang up call that night, I knew it was her. So it will be interesting to see if Vince says anything to me. I doubt it, the fucking Cunt was yelling at me for no good reason. Oh yeah, The Cunt also told Marco that I was probably angry and unhappy because I wasn't married. If I were married I'd be a happier person. I'm suprized he kept a straight face over that one. I don't wear my wedding set while waitressing/bartending. That is a quick way of loosing a diamond. Hmmmmmmm, maybe that is why that older Italian gentleman asked if I was on the dessert menu. Oh, no wait, this is an ITALIAN I'm talking about. They don't care if you are married or not! LOL! Too bad, this guy had "sugar daddy" written all over him. But I digress.......... |